Policies

To ensure all dogs have an enjoyable stay, we require proof of vaccinations and a Meet and Greet with all new clients.

  • Dogs must be
    ✓ at least 2 years old
    ✓ current on vaccines
    ✓ spayed or neutered
    ✓ kind to other dogs & humans
    ✓ well-versed on basic commands
    ✓ on effective flea prevention

    A note on our age requirement

    *While many facilities cater to young, energetic dogs, our space is designed for seniors, special-needs pups, and dogs who thrive on close human connection. Puppies naturally need more guidance, supervision, and high-energy engagement, which can pull focus away from the individualized care our other dogs rely on.

    Dogs with IVDD are welcome at any age, provided they meet our other requirements. If your pup is under 2 and exceptionally well trained, feel free to reach out—we may be able to accommodate.

    Chill dogs only

    Our space is built for calm, cozy, relaxed energy. If your pup is high-energy or constantly “on,” we might not be the best match. We balance playtime with plenty of downtime so every dog can settle in, decompress, and feel completely at ease.

  • Vaccinations
    ✓ proof of Rabies
    ✓ proof of DHPP
    ✓ proof of Bordetella

  • Check in: We recommend checking in by noon to take advantage of a full day, however we’re happy to work with your schedule. If this is your dog’s first time here, we will need them to arrive earlier in the day so they’ll have time to settle in for their first night.

    Check out: By 12:00 pm

    Late check out options:

    • $25 Half-Day (12pm-4pm): Perfect for a relaxed departure, allowing a few extra hours to unwind.

    • $50 Full-Day (12pm-8pm): Maximize your day with an extended stay until the evening.

    • We offer a 15-minute grace period if you’re running late. After that, an overnight rate will apply. Please no pickups past 8:15pm.

  • Drop Offs and Pick Ups
    Just one little thing makes drop-offs and pick-ups run so much smoother. Shoot us a quick text with your ETA (“11:22 am”) or share your location so we can get the pups secured before you arrive.

    Exact times are way more helpful than “on my way” — it lets us spend more time with the dogs and less time watching for cars.

    No need to ring the doorbell — the pack gets way too excited! We’ll be watching for you and will meet you out front near your car.

  • Credit Card or Venmo
    Payment can be made by credit card or Venmo @staycationclubfordogs. You can keep a credit card on file, or we can send a Venmo request, whichever you prefer. Payment is processed when your dog checks out.

  • What to Bring
    We live in a small home with limited storage, so please try to pack only the essentials.

    • Meals, plus a little extra in case of travel delays. Please bring your dog’s regular food so their diet stays consistent while boarding. It’s a good idea to pack an extra meal or two, just in case your return gets delayed. Although not required, pre‐measuring each meal is appreciated and helps ensure your dog has enough food for their stay

    • Collar, leash, harness (if your dog uses one)

    • Any supplements, medications, or special supplies

    • Care notes or instructions

    No Need to Bring:
    Bowls, treats, toys, balls or beds

    If your pup has a kennel that helps them feel safe, or special treats for their diet, feel free to bring them along.

FAQs

  • We offer short and long-term overnight staycations at our home in San Diego for a few good dogs a day. We do not offer petsitting services outside of our residence.

  • Yes, we are fully licensed and insured!

  • If your dog becomes ill or requires medical attention, we will promptly attempt to contact you first, and if we can’t reach you, we will contact your designated emergency contacts. In the event that we are unable to reach either of you, and believe that your dog needs specialized medical care beyond our capabilities, we will seek immediate care from a trusted veterinary facility.

  • We’re located about 20 minutes from downtown San Diego, just past La Mesa. Our home is conveniently accessible from the 8, 94 and 125 freeways. Any address that might be listed online serves as our designated business mailing address. We’ll gladly provide our residential address to confirmed clients, but for privacy reasons, we have chosen not to display it publicly online.

    • You like the idea of your dog staying in a home versus a traditional boarding facility, and having a petsitter stay in your home while you’re away is not your preferred choice. 


    • You never have to worry about giving a stranger access to your home and personal property while you are away.

    • Your dog can be particular about their surroundings. Maybe they prefer a peaceful space without a lot of other dogs around.

    • Your dog is senior, has special needs, or is recovering from an injury or surgery and needs specialized care.

    • You have a dog with separation anxiety and want them to feel safe with 24/7 care.

    • Your dog has IVDD, mobility issues, or is incontinent.

    • You want your dog to have a better quality of stay with more human companionship and personalized attention.