Policies

To ensure all dogs have an enjoyable stay, we require proof of vaccinations and a meet and greet with all new clients. Please see our policies and FAQs below.

Dogs must be
✓ at least 2 years old
✓ current on vaccines
✓ spayed or neutered
✓ kind to other dogs & humans
✓ well-versed on basic commands
✓ on effective flea prevention

A note on our new age requirement
Many places cater to young, energetic pups. Our goal is to be a special sanctuary where older and paralyzed dogs can safely play, relax and unwind in a peaceful environment. Dogs with IVDD can join the club at any age as long as they meet our other requirements. If you have a pup that is under 2 and exceptionally well trained, let’s chat. We may be able to accommodate.

Chill dogs only
If your dog is super high energy and does not have an off switch, we're not the right environment. We equally prioritize playtime and rest for the comfort of our guests.

Vaccinations
✓ proof of Rabies
✓ proof of DHPP
✓ proof of Bordetella

Check In/Check Out
Kindly provide your ETA or share your location with us ahead of driving so we can prepare for your dog’s arrival and departure.

Check In: We recommend checking in by noon to take advantage of a full day, however we’re happy to work with your schedule. On Mondays: no pick ups or drop offs between 9:00 am-10:30 am.

Check Out: By 12:00 pm
Late Check Out:

  • $25 Half-Day Late Checkout (12pm-4pm): Perfect for a relaxed departure, allowing a few extra hours to unwind.

  • $50 Full-Day Late Checkout (12pm-8pm): Maximize your day with an extended stay until the evening.

  • We offer a 15-minute grace period if you’re running late. After that, an overnight rate will apply. Please note: no pickups past 8:15pm.

Payments
Payment can be made by card or Venmo @staycationclubfordogs. We’ll hold your reservation with a 20% deposit and charge the remaining amount at check out.

Cancellation Policy
Cancellations must be made and confirmed within 72 hours of your dog’s check-in for a full refund on your deposit.

Meals
Supply your dog’s regular food so as not to change their diet while boarding.

Remember to pack an extra meal or two in case your return date gets unexpectedly delayed.

Pre‐measuring each meal in a Ziploc or Tupperware is appreciated and helps ensure your dog has enough food for their stay.

FAQs

 

  • We offer short and long-term overnight staycations at our home in San Diego for a few good dogs a day. We do not offer petsitting services outside of our residence.

  • Yes, we are fully licensed and insured!

  • Please check out our policies for boarding requirements.

  • If your dog becomes ill or requires medical attention, we will promptly attempt to contact you first, and if we can’t reach you, we will contact your designated emergency contacts. In the event that we are unable to reach either of you, and believe that your dog needs specialized medical care beyond our capabilities, we will seek immediate care from a trusted veterinary facility.

  • We’re located about 20 minutes from downtown San Diego, just past La Mesa. Our home is conveniently accessible from the 8, 94 and 125 freeways. Any address that might be listed online serves as our designated business mailing address. We’ll gladly provide our residential address to confirmed clients, but for privacy reasons, we have chosen not to display it publicly online.

    • You like the idea of your dog staying in a home versus a traditional boarding facility, and having a petsitter stay in your home while you’re away is not your preferred choice. 


    • You never have to worry about giving a stranger access to your home and personal property while you are away.

    • Your dog can be particular about their surroundings. Maybe they prefer their own calm space without a lot of other dogs around.

    • Your dog is senior, has special needs, or is recovering from an injury or surgery and needs specialized care.

    • You have a dog with separation anxiety and want them to feel safe with 24/7 care.

    • You have a young pup still finding their way in the world and needs support with training or extra potty breaks.

    • Your dog has IVDD, mobility issues, or is incontinent.

    • You want your dog to have a better quality of stay with nonstop human companionship and personalized attention.

  • Yes, we love special needs dogs and have dedicated our lives to making sure they feel loved and cared for. Our services are all inclusive. We can express your dog’s bladder, help with mobility, support with PT exercises, handle incontinence, manage medications and provide enrichment activities. We also firmly believe that all dogs, no matter their level of mobility, deserve fresh air, sunshine and quality outside time.