Policies

We take a thoughtful approach to welcoming new members, making sure every dog is a good fit for our small, home-like environment and the dogs already in our care. All new clients are required to provide proof of vaccinations and complete a Meet & Greet, followed by a complimentary test stay for their dog before their first reservation.

Because we take the time to get to know every new member, we’re unable to accommodate last-minute requests from new clients. We recommend joining the Club well before your first trip, so when it’s time to travel, your pup already has a place they know and love.

  • Club guests should be:

    ✓ Chill and easygoing
    ✓ Friendly with dogs and humans
    ✓ At least 2 years old*
    ✓ Current on vaccines
    ✓ Spayed or neutered
    ✓ On effective flea prevention

    A Note on our Age Requirement

    Staycation Club is designed for adult dogs who are comfortable settling into a relaxed, home-like environment. We generally welcome dogs 2 years and older, though we’re happy to consider younger dogs whose siblings are already part of the Club or who we feel are a great fit after their Meet & Greet.

    Every dog is different, so we always consider temperament, energy level, and how they interact with the group.

    Chill Dogs Only
    Because we’re intentionally more resort-inspired stay than busy daycare, dogs who bark excessively, whine frequently, become distressed when left alone even briefly, or have difficulty settling independently may not be the best fit for the Club.

    Dogs naturally take cues from one another, and when one guest is anxious, vocal, or unsettled, it can change the atmosphere for everyone. A peaceful, easygoing stay is one of the things our members value most about Staycation Club for Dogs, and we work hard to preserve it.

  • ✓ proof of Rabies
    ✓ proof of DHPP
    ✓ proof of Bordetella

    If you prefer titer testing, we’re happy to accept it with a note from your veterinarian confirming that your dog’s results show adequate immunity, along with their recommendation for when your dog should be tested or vaccinated again.

  • Check In: Arrivals are available from 8:00 AM–2:00 PM by appointment. We ask that overnight guests arrive by 2 PM so they have plenty of time to settle in before evening.

    Check Out: Complimentary checkout is available from 8:00 AM–2:00 PM, with a 15-minute grace period on all pickup times.

    Late Checkout: Need a little more time? Late checkout is available by advance arrangement, subject to availability, at $10 per hour per family from 2:00–8:00 PM.

    Out of respect for our neighbors, all arrivals and departures must be scheduled between 8:00 AM and 8:00 PM. With the 15-minute grace period, 8:15 PM is our latest pickup time. After that, your pup’s reservation will be extended for another night at their regular overnight rate.

  • One little thing makes arrivals and departures so much smoother. Text your ETA or share your location so we can get the pups settled and secured before you arrive.

    An exact arrival time is much more helpful than “on my way” — it means less time watching for cars and more time with the dogs!

    No need to come to the door or ring the doorbell. The pack gets a little too excited. We’ll meet you out front by your car.

  • Paying by card? A 25% deposit and a card on file are required to secure your dog’s reservation. The remaining balance will be charged automatically to your card on file at checkout.

    Prefer Venmo? We’re happy to accommodate for existing club members. A 25% deposit to @staycationclubfordogs secures your reservation. The remaining balance is due at checkout.

  • Cancellations made by 12 PM (noon) three days before your reservation begins will receive a full refund of the deposit.

    After that, the deposit becomes nonrefundable, as we’ve reserved one of our limited spots exclusively for your pup and may be unable to welcome another guest on short notice.

  • What to Bring

    We’ve got most of your pup’s vacation essentials covered, so there’s no need to overpack! Just bring a few things they’ll need from home.

    • Food: Please bring your dog’s regular food to keep their diet consistent, plus a few extra meals in case your travels are delayed. Pre-portioned meals aren’t required, but greatly appreciated since storage space is limited! They also help ensure your dog has enough food for their stay.

    • Walking gear: Collar, leash, and harness (if needed). If your dog typically walks with a prong collar or other training gear, please pack that too. Group walks are reserved for dogs who can walk safely and comfortably alongside their club mates.

    • Medications, supplements & supplies: Please bring anything your dog will need for the duration of their stay.

    • Care instructions: Anything we should know to make your dog’s stay as comfortable as possible.

    No Need to Pack

    Bowls, treats, toys, balls, or beds. We’ve got those covered!

    If your pup has a kennel that helps them feel safe or special treats for their diet, you’re welcome to bring those along. Prefer to travel light? We’re happy to set your pup up with their own cozy, secure sleeping space.

FAQs

  • We offer short and long-term overnight staycations at our home in San Diego for a few good dogs a day. We do not offer petsitting services outside of our residence.

  • Yes, we are fully licensed and insured!

  • If your dog becomes ill or requires medical attention, we will promptly attempt to contact you first, and if we can’t reach you, we will contact your designated emergency contacts. In the event that we are unable to reach either of you, and believe that your dog needs specialized medical care beyond our capabilities, we will seek immediate care from a trusted veterinary facility.

  • We’re located about 20 minutes from downtown San Diego, just past La Mesa. Our home is conveniently accessible from the 8, 94 and 125 freeways. Any address that might be listed online serves as our designated business mailing address. We’ll gladly provide our residential address to confirmed clients, but for privacy reasons, we have chosen not to display it publicly online.

    • You like the idea of your dog staying in a home versus a traditional boarding facility, and having a petsitter stay in your home while you’re away is not your preferred choice. 


    • You never have to worry about giving a stranger access to your home and personal property while you are away.

    • Your dog can be particular about their surroundings. Maybe they prefer a peaceful space without a lot of other dogs around.

    • Your dog is senior, has special needs, or requires specialized care.

    • Your dog has IVDD, mobility issues, or is incontinent.

    • You want your dog to have a better quality of stay with more human companionship and personalized attention.